Phila-Locksmith’s Ch-Ch-Changes Benefit Our Customers

David Bowie once famously sang that ‘time may change me’, and time certainly has changed Phila-Locksmith. At Phila-Locksmith we are always striving to offer our customers the top locksmith services in the Delaware Valley. This means that as we continue to grow, our services and the way we deliver them sometimes have to change. Through these changes we aim to bring our customers the most professional locksmith services in the most convenient manner. Recently, Phila-Locksmith has made changes which will help customers to more easily request service, receive a wider range of services than ever and decrease the amount of time that it takes our locksmiths to respond to a service request.

Phila-Locksmith’s Website Redesign

While Phila-Locksmith’s blog has remained unchanged, our Phila-Locksmith home has vastly changed. Our redesigned website reflects the professionalism that our technicians offer to our customers. The same depth of information which we have always offered from our website remains unchanged; you can still view the services offered by Phila-Locksmith, our price list, and the areas which we offer service. Customers can now even fill out a contact form directly from our home page! Additionally, Phila-Locksmith’s site is now easier than ever to navigate and access from your mobile phone. This means that you can access the information that you need from Phila-Locksmith even in emergency situations.

Expanded Service Fleet

mobile locksmith truck

Phila-Locksmith’s new trucks are bigger and better than ever before!

Phila-Locksmith has added two brand new Ford Transit vehicles to our service fleet. We have done this for two reasons. The first being that these new vehicles afford our locksmiths extra space to carry all of the tools that they need to complete work, while also increasing the work space that they have. A more comfortable work environment allows for our technicians to complete service as quickly as possible with much more breathing room. The second reason Phila-Locksmith has added these trucks to our fleet is that it allows for us to have two extra technicians on the road at any moment. These additional locksmiths allow for us to answer a larger number of service calls, while also responding to those service calls faster than ever.

Coming Soon: In-store Service

As mobile locksmiths, our technicians are able to offer a great deal of convenience to our customers who need emergency service or who are in need of replacement car keys. However, it has not been convenient, or cost effective, for our locksmiths to complete services like house key duplication. In the near future, this will no longer be the case. Phila-Locksmith is aiming to offer in-store service through our location in North Philadelphia. Stay tuned for the latest updates regarding our in-store services.

At Phila-Locksmith we are constantly striving to offer our services to more people in more location than ever before. The recent changes which we have made will certainly allow for us to do so. By adding two additional mobile service vehicles, Phila-Locksmith can have an additional two technicians offering service at any moment. The additional room which our trucks provide allow for our technicians to carry even more parts and machines than they have been able to previously. Stay tuned to Phila-Locksmith for updates on our in-store services! In the meantime turn to Phila-Locksmith as your Philadelphia locksmith for all of your commercial, residential and automotive locksmith needs!

Our Locksmiths Make Us

The reason for having a mobile locksmith service is for the convenience. Customers are able to relax at their own home and work around their schedule all while receiving professional quality service. If one of these aspects is missing then the service loses its value to the customer. This has to understood by every mobile locksmith company, that customers not only want professional service but they need them to be timely and work with their schedule. This requires a lot of effort and discipline on the side of the locksmith company in order to be on-time while offering full support to every one of their customers.

The locksmith technicians are obviously the back bone of the company and that individual is the one who must uphold all of the standards of the locksmith company where ever they may complete a job. Since this locksmith is the singular face of the company it is important that he not only be capable for the part but also look the part. Customers want to be able to recognize that he is a professional, and having a company vehicle goes a long way in showing so. By having commercial vehicles a company can prove to customers that they are committed, long-term to continuing to provide mobile locksmith services.

At Phila-Locksmith we give our locksmith technicians a great deal of freedom to allow them to comfortably suit the needs of all of our customers. This means that our locksmith technicians are also able to adjust the price of your service in order to meet your budget needs! This is important because you must remember that locksmiths are people too who take pride in assisting someone who would have been stuck without them. It is a point for Phila-Locksmith to only hire locksmiths who feel this way because it provides an internal motivation to offer customers great support. When our locksmiths are committed to seeing customers happy is when we see our high levels of customer satisfaction.

The truth is, like any business, every aspect is extremely important to keeping the company moving forward. However a large deal of responsibility at Phila-Locksmith is put on our mobile locksmiths, and they constantly deliver with customer service and professional quality work.

Contacting Phila-Locksmith Now Even Easier

Customer service is obviously a high priority for us at Phila-Locksmith and we want our customers to be completely satisfied with any service that they may receive from one of our technicians. In addition to great customers service while our technician is working on your home, vehicle or business we are continually improving our customer service that we offer before the service begins.

We have always been about communication with our customers and making it as easy as possible for them to get the information that they need. Now if you are browsing our homepage at www.phila-locksmith.com you may notice a “chat” bar in the bottom of right of the screen. This now enables you to chat with our team at Phila-Locksmith without having to even pick up the phone. We are making getting appointments, asking questions and requesting service easier than ever for our customers.

Phila-Locksmith offers more ways than anyone else to reach our team of professional locksmith technicians. Through phone, social media, e-mail and now chat, you can request to speak with someone from our outstanding customer service team about you locksmith service. 24/7 we at Phila-Locksmith make it easier to reach and receive locksmith service no matter where you are in the Phila-Locksmith service area.

Unfortunately it seems that some locksmith companies continually offer worse customers service but at Phila-Locksmith we not only talk a big game on customer service but we deliver but constantly evolving the way that we interact with our customers.

For future reference check out some of the ways to contact Phila-Locksmith:

Phone: 215-554-6109

E-mail: service@phila-locksmith.com

Twitter: @PhilaLocksmith

Facebook: https://www.facebook.com/pages/Phila-Locksmith/250003038461650?fref=ts

By Chat or Contact Form: www.phila-locksmith.com

Customer Service Comes First

In our never ending quest to improve customer service, Philadelphia Locksmith is now happy to bring our customers the most up to date locksmith news and information through our blog posts. So that you as our customer can become more informed and make the right locksmith or security decision that is right for you.

The locksmith industry has run amok with shady technicians and companies that do not always tell their customers the whole truth. Beware these companies! Many will provide a price over the phone but rarely will you find that same low price to be true once the locksmith has arrived on scene. This is why we at Philadelphia Locksmith provide a full list of pricing on our website, we are here to help you get back on your way as quickly and cheaply as possible.